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Colorado Department of Corrections

Colorado WINS members in the Department of Corrections keep our communities safe and our facilities running. From correctional officers to case managers, maintenance crews, food service workers, and administrative staff, CDOC employees do critical work every day in prisons and parole offices across the state.

Colorado Department of Corrections female worker standing in front of correctional facility with brown walls.

What we won in the new DOC Union Contract.

Fairness across facilities, more accountability for management, and better protections on the job.

Our new contract secures a standardized process for overtime across facilities, an 83% increase to the annual Uniform Stipend, and more accountability in the decisions DOC management makes about our jobs.

 

We improved union access to facilities for more organizing support from COWINS staff, elected officers, union stewards, and retiree members.

Bulletin Boards

Maximum Visibility

Each facility shall provide a bulletin board positioned at a location of maximum visibility to Employees, such as near a time clock or Employee entrance.

Dedicated Union Info

The bulletin board shall be dedicated to union information as described in Article 5.6.

On-Site Visitation

Reasonable Access

Upon providing advanced written notice to DOC, COWINS representatives shall have reasonable access to on-site visitation of covered Employees.

Compliance & Operations

  • Comply with applicable DOC safety, security, and administrative regulations (ARs).
  • Ensure visits do not interfere with normal work duties.
  • Notify the Department of which units/sites will be visited upon arrival.

Unescorted Green Badge

Upon written request, representatives will receive training to earn a green badge for unescorted visits.

We created an inclusive definition of professionalism that recognizes the need for accommodations, and enforces Colorado Anti-Discrimination Act through our contract.

Equity Action Plan

When DOC receives written recommendations from the statewide Equity Office that are applicable to DOC, the department and COWINS shall meet to discuss an action plan to review, evaluate, and implement those recommendations.

Compliance Tracking

As data provided by the State Workforce Report and data that tracks hiring, rewards, promotion, demotions, layoffs, and terminations for protected classes identified in the Colorado Anti-Discrimination Act is made available, as outlined in Article 8, DOC and COWINS shall make this data a topic for the LMC meetings to ensure compliance with the Partnership Agreement.

We created a hardship transfer process for staff who experience extraordinary life circumstances, and protection from nepotism in management decisions on salary, promotion, or leave.

3.1 | Transfers Between Facilities

DOC will maintain a centralized transfer-request process for covered positions, administered by the Office of Human Resources (OHR) to ensure transparency and fair treatment.

3.2 | Lateral Transfers

Approved based on Total State Service, minimum qualifications, and business needs. Non-selected candidates may request feedback within 10 calendar days.

3.3 | Shift Bidding

Awarded to the Employee with the most Total State Service. The bidding process is maintained locally and is made public upon request to view all bidders.

3.4 | Promotional Selection

A. Candidate Rubric

Candidates are ranked utilizing a rubric based on job-related knowledge, skills, abilities, minimum/preferred qualifications, and exam scores. Years of State Service count as a preferred qualification.

B. Anonymized Exams

Personal identifying information is redacted on written exams and during promotional assessments when interviews or in-person exercises are not used for comparative analysis.

C. Certified Selection

To ensure fairness, objectivity, and compliance with selection standards, all candidates will be ranked exclusively by an HR professional who is certified in selection.

D. List Retention

Candidates remain on the eligibility list for its duration unless they withdraw or are removed under State Personnel Rules. Arbitrary removal is strictly prohibited; written notice is required.

3.5 | Accommodations

Vacant positions filled as a reasonable accommodation under the ADA are strictly subject to all applicable governing accommodation laws.

3.6 | Anti-Favoritism

DOC authorities must not exercise favoritism. If a relative or significant relation is appointed, decisions on salary, promotions, and benefits must be managed by an independent third party.

No employee may be directly supervised by a close relation.

3.7 | Life Transfers

Employees may request transfers for documented, unforeseen, or catastrophic events threatening health or safety. Work location changes must mitigate these events. Written reasons are required for any denials.

We won mandatory posting of staffing plans that identify posts, positions, and roles at each facility, and a commitment to maintain sufficient staffing levels for operations.

4.1 | Mutual Agreement

Before making changes to regularly scheduled shifts, days to work, or job assignments, managers will strive to reach a mutual agreement with the Employee.

4.2 | Governing Rules

Changes to an Employee's regular schedule or workplace location shall be strictly governed by the procedures outlined in Article 14 of the Partnership Agreement.

4.3 | Staffing Plans

For 24-hour operations or 7-day facilities, staffing plans must identify specific posts, roles, and positions to ensure safety. These are provided to COWINS upon request.

We removed hashtag/courtesy marks, incentivized overtime volunteers by reducing their mandatory overtime, and empowered staff to volunteer for overtime at other facilities. For staff who are mandated to be held over, we also won earlier relief and release from post.

5.1 | Volunteer Overtime

Scheduling

  • 1st Day: Management identifies + posts specific days and hours needing coverage.
  • 10th Day: Qualified employees must volunteer for shifts.
  • 2 Weeks: Completed schedule published at least two weeks in advance in real-time.

Rotation Rules

  • Priority: Awarded in rotating order based on most Total State Service.
  • Holdover Credit: Worked shifts credit the Mandatory Holdover Roster.
  • Multi-Shift: Additional requests can be granted if uncontested.
  • Reset: Service volunteer list resets monthly.

Coverage

  • 120-Day Window: DOC will implement provisions within 120 calendar days of ratification.
  • Obligation: Employees must work assigned shifts unless on approved leave.
  • External Offers: If internal volunteers are insufficient, offers extend to other facilities based on service.
5.2 | Unplanned Overtime (more than 48-Hr Notice)

This process applies to overtime opportunities that arise after the final monthly schedule has been published but with more than 48 hours’ notice before the shift starts.

1. Review List

Management will first review the General Overtime Volunteer List to identify qualified volunteers.

2. Award Shift

  • Service Priority: Awarded in rotating order based on most Total State Service if multiple employees volunteer.
  • No Volunteers: Management will solicit via email, shared electronic rosters, intercom, or roll calls. Awarded to first volunteer.

3. Schedule

Volunteers will be added to the schedule as soon as possible.

5.3 | Last Minute Overtime (less than 48-Hr Notice)

When overtime needs arise with less than 48 hours' notice, management will immediately solicit qualified volunteers via email, rosters, intercom, or roll calls.

Priority 1

Volunteers available to occupy the post at the scheduled shift start time are prioritized.

  • On-Shift Advantage: Employees already on shift get the first opportunity to volunteer.

Priority 2

Overtime is granted to the first qualified employee to respond to the solicitation.

  • Tie-Breaker: Awarded to the individual with the most Total State Service if volunteering simultaneously.

Priority 3

The supervisor will review the volunteer overtime roster to contact qualified staff before the oncoming shift. If unsuccessful, additional attempts will follow.

5.4 | Mandatory Overtime

If shifts remain unfilled after DOC has completed the volunteer process, mandatory posts will be addressed through the following progression:

A. Holdover

Overtime will be assigned to qualified employees currently on shift, following a rotating order based on least Total State Service.

B. Exceptions

In unexpected no-call/no-shows, DOC may skip initial volunteer search and go directly to Holdover Roster while seeking volunteers.

C. Cover Down

Supervisors, Team Leaders, Lieutenants, and Captains may Cover Down when possible.

D. Relief

The Department will prioritize the relief of employees mandated for overtime.

5.5 | Roster Position

Any employee who volunteers for and fulfills an overtime shift of at least two (2) hours shall be given credit on the Mandatory Holdover Roster for that specific selection period.

Applies whether volunteered during the initial schedule build or after the final schedule has been published.

5.6 | Exceptions

In the event of an Urgent or Emergency situation (as defined in the agreement), DOC reserves the right to mandate overtime immediately.

Standard procedural steps do not need to be followed in these critical scenarios.

5.7 | Overtime Errors & Review

Ensuring transparency, fair error remedies, and clear paths for informal resolution.

A. Transparency

Meetings between management and Stewards address overtime errors, trends, and assignments to brainstorm solutions for discrepancies.

  • Error Remedy: Affected employees receive priority consideration for the next qualified overtime opportunity if an oversight occurred.
  • Collaborative Space: This forum serves as a dedicated environment for joint problem-solving and active information sharing.

B. Resolution

Employees are strongly encouraged to address disagreements over specific overtime assignments early through informal channels.

  • Direct Discussion: Disagreements about overtime assignments should first be discussed directly with the supervisor or shift commander before escalating the matter further.

We created an Annual Incentive Pay Committee to develop recommendations for DOC’s director and an end to unilateral decisions on new incentives and differentials.

6.1-2 | Incentive Pay Review & Annual Committee

The LMC reviews incentives, turnover trends, hard-to-fill roles, and exit surveys. Below are the guidelines establishing the specialized Annual Incentive Plan Committee.

1. Purpose & Scope

Established each fiscal year to develop data-informed recommendations that foster productivity, enhance engagement, and increase staff retention.

Serves as the feedback mechanism under Board Rule 3-21(A).

2. Meetings & Members 

Consists of 5 COWINS representatives and DOC representatives utilizing interest-based problem solving. Requires at least 3 in-person all-day meetings between May 1st and June 15th, considered work time.

3. Review Process

Recommendations are presented to DOC Leadership, contingent on General Assembly funding. If no agreement, independent proposals are due within 5 days; Executive Director responds within 10 days.

6.3 | Additional Incentive Plans

Procedures and guidelines for developing, negotiating, and finalizing new incentive plans post-annual implementation.

1. Proposal

The Department must notify COWINS of any new incentive plans. COWINS may request to meet within ten (10) days of written notice to negotiate in good faith. Committee meetings are considered work time.

2. Agreement

Agreed plans are jointly publicized. If no agreement is reached, COWINS has five (5) days to present an alternative incentive plan, which the Department shall consider in good faith.

3. Escalation

Unresolved plans go to DOC Leadership (5 days to submit, 10 days to respond). If unresolved, DOC may implement. Established timelines may be extended via mutual written agreement.

On-call shifts are offered to volunteers first. If vacant, shifts assignments rotate based on least Total State Service. Ties resolved by most Total State Service. If you’re called in before/after your shift, you can adjust your schedule.

1. Standard Process

On-call shifts are offered to volunteers via sign-up sheets. If two or more select the same shift, it is awarded on a rotating basis using most Total State Service.

2. Urgent Coverage

For shifts with less than 48 hours' notice, DOC requests volunteers. First-come, first-served. Ties are resolved by most Total State Service. If vacant, shifts are assigned in rotating order based on least Total State Service.

3. Schedule Flexibility

On-call employees called in before/after shifts may adjust their schedule. Subject to mutual agreement with the Health Authority, which shall not be unreasonably denied.

We won the ability to opt in to 10-hour safety breaks after working 14 hours or more, and improved performance evaluations by ensuring they include time spent working outside of your job classification.

8.1 | Hours Worked

No Employee shall work more than 16.5 hours in a 24-hour period, except during documented urgent or emergency situations.

  • 10-Hour Rest Period: Working 14+ hours grants the right to 10 hours of non-work time. Employees must notify supervisors before shift end.
  • Shift Completion: A shift is complete only after being relieved and released from the post by a supervisor.
8.2 | Days Off

DOC recognizes scheduled days off. Employees shall not be mandated to work on scheduled days off except under strict conditions:

  • A. Urgent/Emergency: Mandated only in a documented Urgent or Emergency situation as defined in the agreement.
  • B. Critical Staffing: Requires documented approval by the Division Director/Deputy Director (not wardens).
8.3 | Workplace Violence

DOC shall make every effort to prevent workplace violence through its comprehensive policies and programs. The Department is committed to working collaboratively to eliminate hazing, harassment, and all other forms of physical or verbal violence across facilities.

8.4 | Staff Scheduling
  • Out-of-Classification: Employees assigned outside their unit/classification receive advance orientation and post orders. Assignments are factor-considered in workload and performance reviews.
  • Staffing Form 100-37: DOC shall avoid scheduling below standard staffing plans and must provide Minimum Staffing Incident reports upon written COWINS request. Staffing Plan modifications must follow Article 5.
8.5 | Relief Factor

When considering a change to the relief factor, the Department must notify Colorado WINS pursuant to Article 5 of the Partnership Agreement.

  • Funding & Staffing: The DOC and COWINS shall jointly seek funding for an increased relief factor to ensure appropriate staffing.
  • Committee Topics: Mandated hours, minimum staffing levels, scheduling, and health impact may be discussed at the LMC.
8.6 | PPE Standards
  • A. Mandatory Training: Mandatory training on proper use, maintenance, and storage upon hire, with recurring training based on risk profiles.
  • B. Training Prerequisite: Employees shall not be required to perform tasks requiring PPE until they have received the necessary training.
  • C. Paid Time & Fit Testing: Training shall be conducted on paid time and include proper fit testing for respirators and other form-fitting PPE.
8.7 | PPE Storage
  • A. Designated Storage: PPE must be stored in designated, easily accessible locations within each workplace.
  • B. Emergency Gear: Respirators and chemical spill kits must be available if deemed necessary.
  • C. Absences & Duties: If required PPE is unavailable, employees may be assigned other duties or placed on administrative leave.
  • D. Dispute Process: Violations follow the PAD Resolution in Article 9.
8.8 | Safety Committees
  • Joint Establishment: Committees shall be established at all facilities per Department policy and Partnership Agreement.
  • Representation: DOC selects management members; COWINS selects Employee members. Size determined by mutual agreement.
  • Meetings: Committees will meet quarterly or as needed through mutual agreement.
  • Role: Discuss health, training, and mitigating risks. Advisory only, making recommendations to Appointing Authorities.
8.9 | Lactation Areas

DOC & COWINS recognize the Workplace Accommodations for Nursing Mothers Act.

  • Space & Breaks: Private, clean space with an internal lock. Unpaid/paid break times permitted.
  • Notice & Transition: Submit required documentation prior to returning from maternity leave.
8.10 | Accommodations

Employees requesting workplace accommodations (including ADA, temporary modified duty, or religious reasons) must submit their formal request pursuant to:

  • Department Regulations
  • Established Internal Policies
  • Applicable State & Federal Laws
8.11 | Support & EAP

Employees shall have full access to the Department's wellness program and the Colorado State Employee Assistance Program (CSEAP) via:

9.1 | Labor Management Committee (DOC LMC)
  • Committee Composition: Equal numbers of DOC management and COWINS employees, up to 18 members total.
  • Meeting Frequency: Held at least quarterly on paid time for COWINS representatives.
  • Defined Scope: Focuses on safety, health, and staff retention; excludes individual grievances/disciplinary cases.
9.2 | Work Location Meetings
  • Purpose: Collaborative tool for Appointing Authorities and Stewards to discuss location-specific matters.
  • Frequency: Encouraged to meet at least quarterly to discuss topics impacting local employees.
  • Business Operations: Meetings must be scheduled for durations and times that avoid negative operational impacts.

The vacation sign up schedule will be circulated to all employees within a unit. Scheduled leave will be honored in the event of involuntary transfer. Holiday leave requests are now granted based on most Total State Service.

Standard Provision

Uniforms shall continue to be provided to employees as they are at the time of this agreement.

  • Funding Requests: Upon ratification, DOC will seek funding for Uniforms during the next possible fiscal year budget.
Maintenance Program

DOC will provide a Uniform Maintenance Program (UMP) for all Employees required to wear a uniform.

  • Budget Contingency: Implementation of the UMP is contingent upon money appropriated by the General Assembly.
Employee Allowance

Upon sufficient funding appropriation each fiscal year, DOC will implement the UMP.

  • Grant Limits: The UMP will grant each uniformed Employee up to $275 per fiscal year.

We are partnering with DOC to provide crisis resources in facilities and union orientations, along with regular wellness fairs. Staff get at least one administrative day off after experiencing a qualifying traumatic event.

12.1 | Wellness Program

DOC shall provide a Wellness Program for all covered Employees:

  • Seminars & CSEAP: Quarterly seminars and CSEAP trauma coordination.
  • Peer Counseling: Trained colleagues on paid work time.
  • Visible Publicity: Info displayed in accessible break areas.
12.2 | Traumatic Response

Support for employees implicated in traumatic events:

  • Shift Leave: No less than one shift of admin leave granted per incident.
  • CSEAP Support: Up to 7 hours of leave per fiscal year.
  • FMLA Alignment: Hours granted run concurrently with Family Medical Leave.
12.3 | Wellness Fairs

DOC and COWINS maintain a shared commitment to Employee well-being:

  • Fair Facilitation: DOC will make a good faith effort to host regional wellness fairs.
  • Minimum Frequency: To be held at each facility or region at least once every two (2) years.
12.4 | Collaboration

DOC and COWINS collaborate through the LMC to plan wellness fairs with external stakeholders.

  • Rep Tabling: COWINS Reps are permitted to table and provide resources.
  • Scheduling: Subject to location, available staffing, and budgetary resources.
12.5 | Communication

DOC provides wellness service and resource details during employee orientation.

  • Contingencies: If prevented during orientation, DOC ensures materials are sent separately.
  • Timeline: Delivered as stand-alone communication within 30 days of hire.
12.6 | NEO

COWINS may provide written wellness materials for distribution during their 30-minute NEO slot.

  • Minimum Frequency: Information must be presented as distinct from State-provided benefits.
  • Distinctions: All distributed materials must clearly identify COWINS as the providing entity.

We created a Retention Committee to help recruit and retain hard-to-fill positions like clinical services, and to shed light on the impacts of short staffing.

Shared Priority

DOC and COWINS regularly collaborate through LMC to address and track workforce retention:

  • Strategic Focus: Evaluates pay, scheduling flexibility, career development, and culture.
  • Data Integration: DOC shares aggregated and relevant data for collaborative problem solving.
Joint Action

Establishment of targeted committees to develop industry-standard retention initiatives:

  • Swift Setup: Organized within 90 days of ratification with up to 11 total units.
  • Direct Representation: Composed of equal members from COWINS and Department management on paid time.
Targeted Solutions

Focusing resources where they are most urgently required to solve critical staffing gaps:

  • Critical Roles: Prioritizes “hard-to-fill” listings and the Correctional Officer series.
  • Formal Delivery: Strategies are presented to the LMC and formally submitted to OHR for final approval.

We standardized best practices for breaks and rest periods. If you are held over for 4+ hours, you get an extra 20 minutes to prepare for your holdover. Any staff working security post gets a meal break.

14.1 | Meal Periods

Regulations governing paid meal periods, operational scheduling under 24-hour constraints, and joint LMC best practices.

A. Paid Meals

Employees working a shift of 5 hours or more will be afforded one 30 minute paid meal period.

  • Lower Activity: Meal periods shall be taken during identified operational periods of lower activity as determined by the shift supervisor.

B. Location

Whenever operationally feasible and to meet business needs, Employees may take meal periods away from their assigned post.

  • Supervision: Permitted at the discretion of the shift commander, supervisor, or designated representative.

C. Best Practices

Within 120 days, the DOC LMC shall collaborate to document advisory “best practices” across facility types and staffing models.

  • Operational Limits: Not all practices apply to every location due to variations in facility layout, mission, and staffing.
14.2 | General Provisions
  • Interrupted Breaks: Any meal or rest period may be delayed/interrupted. Employees are allowed to complete the balance once resolved.
  • Core Deviations & Exceptions: Allowed for legitimate business or operational needs, approved individual flexible arrangements, or mutual agreements.
  • Established Practices: Existing practices continue except as modified by this agreement.
14.3 | Eligible Positions

The procedures regarding paid meal breaks apply strictly to the following positions:

  • Correctional Series: All Correctional Officer I & II; Correctional Support Trades Supervisor I.
  • Healthcare & Support: Nurse I & II, Healthcare Technician I (LPN), and Client Care Aide II.
  • Security & Direct Services: Any non-exempt Employee in a security post or providing direct services to an inmate or parolee.
14.4 | Unscheduled Shift Flexibility

Regulations governing transition flexibility, scheduling parameters, and compliance rules for unscheduled holdovers.

Paid Flexibility

Paid transition time when assigned to work 4+ hours of holdover immediately following a scheduled shift.

  • 20-Min Paid Break: Not to exceed 20 minutes of paid time to facilitate arrangements.
  • Purpose: Enables childcare coordination, family communication, or securing food delivery.

Scheduling

Guidelines on when the transition flexibility break must be scheduled and granted.

  • Before Holdover: DOC shall strive to provide this time before the holdover starts.
  • Post-Coverage Limit: If immediate post-coverage is required, it must be granted within 45 minutes of the start.

Compliance

Location limits and operational constraints governing the use of transition time.

  • Supervision: Timing coordinated with the supervisor to guarantee continuous coverage.
  • Facility Premises: Must be used on-site unless authorized to leave (must clock out if leaving grounds).
I work as a Correctional Sergeant at the DRDC in Denver. I’m very active in our union because it’s the only way we can make corrections jobs safer and more sustainable. Given our staffing crisis, winning shift differentials–or more pay–for weekend work has been huge for us, making it easier for us to cope with endless double shifts and the toll those take on our lives and our families.
Eric Olsen
COWINS board member, Correctional Sergeant, Department of Corrections
Colorado WINS steward inside correctional facility wearing work uniform with arms crossed.
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CDOC Labor Management Committee

The CDOC LMC brings together union members and management to discuss ongoing workplace issues. This committee exists because we know that the people doing the work have the best ideas for improving it.

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